13.1 C
Vancouver
Saturday, May 15, 2021

STAHL PETEBILT SERVICE DEPARMENTS NOW OFFERING 2 HOUR DIAGNOSTICS

stahl peterbiltEDMONTON, AB (March 5, 2015) – Stahl Peterbilt Service departments in Edmonton, Grande Prairie, and Fort McMurray are now certified Peterbilt Rapid Check facilities.
“As a company we have always focused on consistently providing the highest level of customer service in all areas of our business. The Rapid Check program fits right into our customer satisfaction mindset. It’s a great opportunity for our Service department to take their service to the next level and provide customers with fast and accurate results when they need it the most. We always want our customers to be happy and this will help us help them.” says Eddy Stahl, President of Stahl Peterbilt.
The Rapid Check program is a new service commitment from Peterbilt Motors Co. The Rapid Check program is a quick assessment process that provides fast and accurate initial service diagnostics in two hours or less. Stahl Peterbilt Service departments are now committed to providing an initial diagnosis and repair plan to every customer within two hours of when they arrive at the service department. Specifically, within two hours of arriving at the dealership customers can expect members of the Stahl Peterbilt Service team to run initial diagnostic testing on the vehicle and determine needed repairs or if more complete diagnosis is required. We will also check parts availability, provide an estimate of when the vehicle repairs will be complete, and communicate all findings to the customer.