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Thursday, February 2, 2023

International launches program to connect truck dealers and equipment manufactures

 International Trucks launched a new program at the 2019 Work Truck Show at the Indiana Convention Center on Wednesday, March 6th to connect truck equipment manufacturers with its truck dealers and provide other benefits with its Diamond Partner Program

The Diamond Partner Program benefits are aimed at streamlining installation efforts, improving communication, offering top body builder resources, providing spec optimization, and building stronger relationships.

“We believe that driving collaboration between the dealer and the TEM (truck equipment manufacturers) is how you succeed in the vocational truck business,” said Mark Stasell, vice president of vocational trucks for Navistar. “The Diamond Partner Program encourages these interactions in a way that completely changes the way that we and our dealers work with TEMs.”

TEMs that are part of the Diamond Partner Program receive a number of perks including process, commercial and technical benefits:

  • Application Engineer: When a TEM signs up for the Diamond Partner Program, they are given an assigned application engineer who is responsible for their account.
  • Spec Review: International will send a cross-functional team to review the TEM’s chassis specifications to evaluate order content and make recommendations that could remove cost, improve delivery time, and optimize vehicles.
  • Joint Customer Events: A Diamond Partner is offered the opportunity to host mutual customers for a VIP customer tour of Navistar’s World Headquarters in Lisle, IL, and a potential ride and drive event.
  • Diamond Logic: TEM technicians are given training on the International Diamond Logic electrical system, which integrates with the International truck chassis to deliver precise, high-performance diagnostics and customized solutions utilizing the vehicle’s electrical systems. In addition, as part of the program, International will waive the annual payment fee for both its Engine Diagnostic Software and Diamond Logic Builder, while enrolling members in automatic renewal for uninterrupted access.

All of these benefits are provided free to Diamond Partners, and there is no fee for signing up.