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Friday, June 21, 2024

CASE accreditation For Mack and Volvo Training Programs


GREENSBORO, N.C.  –  The National Institute for Automotive Service Excellence has bestowed Continuing Automotive Service Education (CASE) accreditation upon Mack Trucks Academy and the Volvo Trucks Academy as announced today.

The accreditation program stringently reviews the training programs of providers against the industry standard to ensure best practices are being met.

Both Mack and Volvo were proud to receive the accreditation.

“Receiving CASE accreditation spotlights the high-quality training programs offered through Mack Trucks Academy,” said Stephen Roy, president of Mack Trucks North American Sales and Marketing. “Meeting CASE standards shows Mack’s commitment to developing exceptional training programs to help increase the service and support for our customers while continuing to support our dealers.”

The Mack Trucks Academy provides training for 14 different dealership job roles, like parts and service and technician, as well as training for drivers across the US and Canada.

Volvo Trucks Academy also provides dealership sales, parts, service, technician and driver training programs both online or at six of their locations in Canada and the US.

“CASE accreditation drives continuous improvement of our instructional program and differentiates us within the heavy-duty truck industry,” said Göran Nyberg, president, Volvo Trucks North American Sales & Marketing. “Exceptional training is vitally important for the success of our dealer network and drives a greater value of ownership for our customers. Accreditation also validates the quality of training we provide to customers who operate their own service networks.”